ISO Certified DepEd Regional and Division Offices

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DepEd regional, division offices receive ISO Certification

The Department of Education (DepEd) Region VIII, and the Schools Division Offices of Bacoor City, Laoag City, and Ilocos Norte recently obtained International Organization for Standardization (ISO) Certification for displaying commitment to the standards of quality management in providing quality and efficient service to stakeholders.

Education Secretary Leonor Magtolis Briones and other DepEd officials are delighted with this milestone and gave recognition to the said offices during the Awarding Ceremony of Certification to ISO 9001:2015 on September 21 at the Bulwagan ng Karunungan, DepEd Central Office in Pasig City.

“Congratulations! Ito [ISO Certification] ay nagpapakita na tayong lahat ay nagtatrabaho. Kung tayong lahat ay nagtatrabaho, tayong lahat din ay nahihirapan at nagtitiis. Pero gayunpaman, tayo ay masaya dahil ‘yung output ng ating paghihirap ay kitang-kita naman sa napakalaking improvement not only in the quality of our education, the reforms that we are initiating, but also in the systems that you are putting in place,” Briones stated.

The Secretary also conveyed her gratitude toward the ISO-certified DepEd offices as they took the initiative in advancing their systems and encouraged other regions and divisions to do the same.

iso certificationImportante talaga ang office systems… Ito ay konektado sa ating 10-point agenda na inumpisahan natin as early as 2016. Siyempre mag-umpisa tayo sa curriculum, pagtuturo, capacity building ng ating mga teachers, pero angsystems ay importante rin. Dahil it can spell efficiency or inefficiency. It can spell timely or late delivery of services. It can spell a failure or success of whatever initiatives we are pursuing to improve the quality of our education,” she explained.

Furthermore, Briones reminded the officials and other DepEd personnel that the ISO certification does not mean that the current systems are permanent. She underscored that continuous efforts to strive for change and improvements must always be achieved and realized.

“We must always be ready for change. Our ISO-certified systems will help us prepare for what we know will come, whatever it is, and whatever form it will take,” the Education chief concluded.

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What is ISO 9001:2015?

ISO 9001 is the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements.

ISO 9001 is based on the plan-do-check-act methodology and provides a process-oriented approach to documenting and reviewing the structure, responsibilities, and procedures required to achieve effective quality management in an organization. Specific sections of the standard contain information on topics such as:

  • Requirements for a quality management system, including documented information, planning and determining process interactions
  • Responsibilities of management
  • Management of resources, including human resources and an organization’s work environment
  • Product realization, including the steps from design to delivery
  • Measurement, analysis, and improvement of the QMS through activities like internal audits and corrective and preventive action

ISO 9001 helps organizations ensure their customers consistently receive high quality products and services, which in turn brings many benefits, including satisfied customers, management, and employees.

Because ISO 9001 specifies the requirements for an effective quality management system, organizations find that using the standard helps them:

  • Organize a QMS
  • Create satisfied customers, management, and employees
  • Continually improve
  • ISO 9001 also provides financial benefits, such as cost savings.

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